Even though FEDEX lost you eventually found it and I got. Thank you and thank Darnell who was a great help to and answered all my questions and emails he deserves a raise and you definitely want to keep him so treat him well so he will stay.
They had excellent communication . I would recommend them over buying from Jackery direct.
I purchased this Jackery power station about two weeks ago and am very satisfied with it so far. The product works great and feels well-made. Shipping took about a week, which was reasonable. Overall, a great experience.
I got a great deal from Off Grid Store. The Jackery generator works great, and I'll definitely be back if I need anything else.
I bought two of the Jackie 5000+ battery packs the first time and they are great batteries and then I just bought another 5000+ battery to go with them first too. I would recommend these batteries to anyone who is looking for a backup system for Home.
when the anchor store did not have these in stock offered stores did.
ships fast. very responsive. highly recommend, everything that I ordered was in stock
Haven't tried it yet but did charge it up which went really quick. I do have to give a thumbs up to there customer service, had a problem with the delivery but they were right in it keeping me updated on the status and insured me that I need not to worry. Great job. I will also add I purchased the 3600 and it was the lowest price, cheaper than jackery itself. Thanks again off grid.
My two panels arrived in great shape, and they are just what I wanted to go with my Bluetti Apex 300. Easy size to move around to experiment with different placements. I may want a couple more, if they're still available.
delivery of items was too slow
Hi Gregory,
Thank you for your feedback. We understand that everyone hopes to receive their order as quickly as possible.
Your order was placed on July 2nd, just before the Independence Day holiday weekend. It shipped promptly and was delivered on July 8th, which was still within our stated shipping and handling timeframe.
We appreciate your business and hope you're enjoying your EcoFlow Rigid Solar Panel Mounting Feet.
— The Off Grid Stores Team
The entire process is seamless and easy. The Delta Pro Ultra arrived in great condition and is working flawlessly. I've made multiple purchases with these folks and it's a great experience every time. They also have the best prices around.
Off Grid customer service is “First in Class!.”
I had a shipping conern and it was handled quickly and with follow-up communications. This is what customer service is suppose to be. It makes it easy to return to Off Grid Store for my future purchases.
I just bought me second Rover Boost and they both do what they should. My installations are on 48 volt golf carts. I can offer a couple provisos for first-time users. First, these units are not weatherproof and need suitable protection when used outside. Also, read the manual completely and carefully because connections and operation are NOT intuitive. For example, the battery bank connects to the Rover Boost output terminals, not to the input terminals.
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Everything is fine - the power station is working good - I haven’t recieved the solar panels yet
The process of ordering what I needed couldn't have been easier. I found the cable to connect to my Anker solix F3800 to the home power panel. What made it better was. I received a discount on the price. The cable arrived in a short period of time
Fast shipping well package works great
Great item. Strong and easily moves around my Jackery base unit and two additional backup batteries.
So far so good. I have only had the battery for 2-weeks but it worked as expected on our first camping trip. Shipping was quick and Off Grid communicated effectively.
